FAQs
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Who are you?
My name is Kortney and my sister’s name is Amanda. I specialize in crochet and knitting. Amanda specializes on working on a sewing machine. Hopefully in the near future we can bring you a wide range of sewn products!
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What is your processing time?
For small items like plushies, hair scrunchies, etc. up to 7 days.
Larger items like blankets, 1-3 months depending on size.
Hopefully it won’t ever take that long, but with Joann’s closing it could. I will always send out an email if processing time is going to take the maximum wait time or longer!
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I have a question about a product, what do I do?
Feel free to email us at kortney@thorntobeauty.com
We’ll get back to you in less than 24 hours.
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Are there pets in the home?
Yes, there are. At my house there is a dog and at Amanda’s house there is a cat. Any and all products will be washed or otherwise cleaned before sent to their new homes.
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What is the shipping costs?
For small items like scrunchies, bandanas, etc. up to an extra $1.
For medium sized items like cowls, larger plushies, etc. up to $5.
For large items like jumbo plushies, multiple items, etc. up to $15.
For super large items like blankets up to $20.
We try to keep shipping costs low on you because we know that not everyone can afford extremely high postage rates.
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I have a question about anything else?
And that’s perfectly okay! Feel free to send any and all questions to kortney@thorntobeauty.com
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Do you do custom orders?
Yes! We love custom orders! If you’d like a custom order, go to our Contact page. Or if you’re not quite sure what you’re looking for, just send us an email and we can work out the details together.
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How do I pay you for a custom order?
After all the details are cemented, we will send you an email with an estimated processing time and amount due. Once the item is done, we’ll create a special listing just for your product your purchase the order from. Can’t wait to see what we get to make just for you!